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0411 Guidelines for Hong Kong and Macao Residents to Apply for Entry and Exit Permits Online

  • Date:
  • Source:Visit Section
  • Hit:32373
  • Updated date:2023-04-06
I. To regulate the procedures and related regulations for Hong Kong and Macau residents applying online for entry and exit permits, these guidelines are hereby established.
II. Application procedures and issuance methods:
(I) Application procedures: Applicants apply through the internet via the online application system for foreign nationals of the National Immigration Agency, Ministry of the Interior (hereinafter referred to as the online system).
(II) Issuance method: After the applicant completes the payment via the online system, they can download and color-print the entry and exit permit and use this permit for entry and exit.
III. Required documents:
(I) Application form: Fill in and register the applicant's information in the online system. The Chinese part must be in traditional characters, and the rest of the information must match the applicant’s attached passport.
(II) Prepare the following documents and scan them for upload to the online system:
1. A 2-inch, color, white-background best photo taken within the last two years.
2. The original Hong Kong or Macau permanent resident ID card (both the front and back sides must be scanned and uploaded).
3. The original Hong Kong or Macau passport must be valid for more than three months.
4. If the applicant's place of birth is Mainland China, one of the following documents must be provided:
(1) The original certificate of non-registration in Mainland China.
(2) The original Mainland Travel Permit for Hong Kong and Macau Residents (commonly known as the Home Return Permit [card]) (both the front and back sides must be scanned and uploaded).
(3) The original notarized certificate of household registration cancellation in Mainland China.
5. Other relevant supporting documents.
IV. Types, validity periods, and fees of permits:
(I) Types and validity periods of permits:
1. Single entry and exit permit: Valid for six months from the day after issuance. It allows one entry and exit during the validity period. If unable to enter within the validity period, an extension can be applied for once before the permit expires.
2. Renewable entry and exit permit: Valid for one or three years from the day following issuance. During the validity period, after processing each entry online, entry and exit are permitted. The validity of each entry is six months from the day following the entry date, but it cannot exceed the overall valid period of the permit.
3. Multiple entry and exit permit: Valid for one or three years from the day following issuance. It allows multiple entries and exits during the validity period.
(II) Permit fees:
1. Single entry and exit permit: NT$600.
2. Renewable entry and exit permit: NT$600; each increased entry and exit: NT$600.
3. One-year multiple entry and exit permit: NT$1,000.
4. Three-year multiple entry and exit permit: NT$2,000.
V. Processing and correction periods:
(I) The processing time is five business days (excluding the submission day, weekends, time for document supplementation and reviews with other agencies).
(II) Supplementary documents must be provided within three months from the day following the notice from the Immigration Agency. If the documents are not provided within this period or if the supplementary documents still do not meet the requirements, the application will be rejected.
VI. Duration of stay: The duration of stay starts from the day after entry and must not exceed three months. An extension can be applied only once, and the extension period must not exceed three months.
VII. Replacement of lost or damaged permits:
(I) Before entry: Reprint the permit through the online system and use it for entry.
(II) After entry: Applicants should go to the relevant district office or service station of the Immigration Agency in the municipality, county, or city to apply for a replacement. If the permit is lost or damaged just before departure at an airport or port, applicants can apply for a single exit permit replacement at the National Immigration Agency's border affairs team at the airport or port. The replacement fee is NT$300. After obtaining the replacement permit, it should be used for departure.
VIII. Important notes:
(I) If there is an overstay, involvement in activities inconsistent with the permit’s purpose, or any actions that suggest criminal behavior, future applications for entry into Taiwan may be denied.
(II) Applicants seeking long-term job hunting in Taiwan must apply in person. Please refer to Section 7, Subsection 2 of the "Guidelines for Hong Kong and Macao residents to apply for entry and exit permits over the counter".
(III) Immediate family members of foreign professionals who have been granted a residence permit must also apply in person. Please refer to Section 7, Subsection 3 of the "Guidelines for Hong Kong and Macao residents to apply for entry and exit permits over the counter".
IX. Contact information:
(I) For system operation issues:
Phone: (886) 2-2796-7162
(II) For application inquiries:
1. Taipei Economic and Cultural Office (Hong Kong Office):
Address: Room 4907-4908, 49th Floor, Central Plaza, 18 Harbor Road, Wan Chai, Hong Kong.
Phone: (852) 2525-8316
2. Taipei Economic and Cultural Office (Macao Office):
Address: A1.Dr.Carlos d’ Assumpcao No.411-417, Edif. Dynasty Plaza 5 Andar J-O, Macau.
Phone: (853) 2830-6289.
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