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National Immigration Agency


Promoting Over-the-Counter Multiple Payment Options

  • Date:
  • Source:Cachier & Property Section
  • Hit:1347
1. Introduction

To provide a better administrative fee payment service to the public, and to cooperate with the Executive Yuan to promote the popularization of electronic and mobile payment policies, the NIA is actively planning to promote multiple payment methods to foster an environment conducive to mobile payment, provide the public with convenient payment methods, as well as increase administrative effectiveness.

2. Promotional methods and results

2.1  Strategies

The NIA provides services to local citizens and foreigners. The NIA established service points in all municipalities, counties (cities), airports and seaports. In order to enable the public to enjoy the convenience of multiple payment, the NIA aims at achieving "Credit Card Payment at the Counter" and "Accelerating the Development of Mobile Payment", and continues to promote multiple payment options.

2.2  Promotional methods

In consideration of the diverse characteristics of the public, the NIA gives priority to the promotion of credit card payment at the counter. In order to adapt to varying environment conditions, an international credit card payment mechanism was adopted at all international airports and seaports, while a domestic credit card payment mechanism was introduced in all service centers.
Moreover, the NIA also plans to adopt "Taiwan Pay" mobile payment service at the counter. People can easily scan the code and pay by simply downloading the Taiwan Pay APP and binding their bank card.

2.3. Results

Since July 1st, 2020, 25 service centers in all municipalities and counties (cities), as well as 7 international airports and seaports have adopted the credit card payment system or ''Taiwan Pay'' mobile payment service for the public to pay administrative fees.
In response to the rapidly changing COVID-19 pandemic around the globe, the NIA continues to adopt the credit cards or "Taiwan Pay" mobile payment services for the public to pay administrative fees in order to effectively implement pandemic prevention measures, help the public reduce risks of exposure to the pandemic, and provide fast and convenient services to the public. Since the credit card payment service has gradually gained support from the public, the NIA will continue to make rollout plans to increase multiple payment methods and other convenient payment tools.

3. Conclusion

The use of non-cash payments in the post-pandemic era is an important trend. In addition to maintaining border security, the NIA will continue to improve payment services and promote zero contact payments in line with the relevant domestic epidemic prevention measures and border policies in the future to improve the efficiency of over-the-counter application, reduce close contact between people, and enhance pandemic prevention at the borders. It also allows Taiwan nationals and foreigners to enjoy the convenience of mobile payment services and experience the friendly services. The NIA is committed to achieving a balance between the need for the implementation of pandemic prevention measures and the convenience for the public.