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National Immigration Agency

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An Upgraded Third-Generation e-Gate is introduced

  • Date:
  • Source:Border Affairs Corps
  • Hit:1567
Ⅰ. Introduction
The National Immigration Agency (NIA) has launched the First-generation automated immigration clearance system (e-Gate) that integrate automation technology and biometrics verification technology since 2011. Passengers can use e-Gate for self-help speedy immigration. The NIA has also optimized automated border control technology by inventing the Third-generation e-Gate to offer more convenient and safer immigration services, as well as improve measures on boarder security and human flow management since 2020.

Ⅱ. Highlights and Achievements
1. Features of the Third-Generation e-Gate
(1) The system is compatible with previous generations of e-Gate. Thus, users do not need to re-enroll for the Third-Generation e-Gate.
(2) Foreign persons are eligible to use the Third-Generation e-Gate while departure.
(3) A dynamic facial recognition function is applied to accelerate immigration clearance processes.
(4) Those heights fall in the range of 120-200 cm are eligible to enroll for the e-Gate.
(5) Instructions in 40 languages are provided to better serve multicultural users.
2. Locations
The NIA has installed 41 Third-generation e-Gate at Keelung Harbor, Songshan International Airport, Taoyuan International Airport, Kaohsiung International Airport and Kinmen Shuitou Harbor.
3. Self-Enrollment for e-Gate
To further enhance border security and immigration clearance efficiency, an upgraded self-enrollment service for e-Gates is introduced by the NIA. Starting from November 1, 2022, R.O.C. (Taiwan) nationals or foreign persons with multiple re-entry permits on their ARC/APRC over the age of 12 have not applied for e-Gate are eligible for a direct enrollment in the gateway and use the e-Gate for immigration clearance right after.

Ⅲ. Conclusion
The NIA will continue to improve and upgrade the existing 66 First-generation e-Gates. The Third-generation e-Gate has significantly reduced passengers’ time waiting in line. The above achievement has not only increased passenger satisfaction with immigration clearance, but also served as a driving force to achieve the long-term goal of fully automating immigration clearance in R.O.C. (Taiwan).
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