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National Immigration Agency

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e-Gate Enrollment

  • Date:
  • Source:Border Affairs Corps
  • Hit:160
Eligibility and Documents Required
From February 19, 2020, residents aged 12 or above and at least 140cm height who belong to one of the following categories are eligible for free enrollment to use automated immigration clearance system (e-Gate) in Taiwan:
1. Foreign residents or permanent residents with multiple re-entry permit on one of these following identity cards: Alien Resident Certificate (ARC) or Alien Permanent Resident Certificate (APRC).
2. Foreign diplomats or staff of international organizations holding Diplomatic Identification Card issued by the Ministry of Foreign Affairs, R.O.C. (Taiwan).
3. Nationals without registered permanent residence in the Taiwan Area holding R.O.C. (Taiwan) Resident Certificate with multiple re-entry permit.
4. Hong Kong & Macau residents holding R.O.C. (Taiwan) Resident Certificate with multiple re-entry permit.
5. People of the Mainland China Area holding R.O.C. (Taiwan) Resident Certificate with multiple re-entry permit.

Locations
Below are the locations and service hours for enrollment:
1. The NIA service centers (Office Hours: from 8 a.m. to 5 p.m., Monday to Friday):
(1) Taipei City Service Center: No. 15, Guangzhou St., Zhongzheng Dist., Taipei City. TEL: +886-2- 23889393#2131
(2) Taichung City First Service Center: 1F., No. 22, Wenxin S. 3rd Rd., Nantun Dist., Taichung City. TEL: +886-4-24725103
(3) Hualien County Service Center: 5F., No. 371, Zhongshan Rd., Hualien City, Hualien County. TEL: +886-3-8329700
(4) Chiayi City Service Center: 2F., No. 184, Wufeng N. Rd., East Dist., Chiayi City. TEL: +886-5-2166100
(5) Kaohsiung City First Service Center: 5、6F., No. 6, Zhengnan St., Lingya Dist., Kaohsiung City. TEL: +886-7-7151660
2. The NIA service counters at the Taipei Songshan Airport:
(1) The NIA service counter in the arrival hall (within the control area): service times may vary depending on the flight schedules.
(2) The NIA service counter in the departure hall: from 8 a.m. to 6 p.m. daily
(3) The NIA service counter in the Terminal 1 in the departure hall on the first floor  (outside the control area and next to the convenience store): from 8 a.m. to 6 p.m. daily
3. The NIA service counters at the Taoyuan International Airport:
(1) Terminal 1:
i. The NIA service counter in the arrival hall (within the control area): from 10 a.m. to 11 p.m. daily
i.i The NIA service counter next to the Bank of Taiwan in the departure hall on the third floor (outside the control area): from 6:30 a.m. to 10
p.m. daily
i.i.i The NIA service counter in the departure hall (outside the control area): from 6:30 a.m. to 10
p.m. daily
(2) Terminal 2:
i. The NIA service counter in front of the No.19 check-in counter in the departure hall (outside the control area): from 6:30 a.m. to 10 p.m. daily
i.i The NIA service counter in the arrival hall (within the control area): from 10 a.m. to 11 p.m. daily
4. The NIA service counters at the Taichung International Airport:
(1) The NIA service counter in the arrival hall (within the control area): from 9 a.m. to 9 p.m. daily
(2) The NIA service counter in the departure hall (within the control area): from 7 a.m. to 6 p.m. daily
(3) The NIA service counter at the International Terminal on the first floor (the same direction with the Domestic Terminal; opposite the animal and plant quarantine counter): from 6 a.m. to 5 p.m. daily
5. The NIA service counters at the Kaohsiung International Airport:
(1) The NIA service counter in the arrival hall (within the control area): from 8 a.m. to 10 p.m. daily
(2) The NIA service counter on the third floor (outside the control area and next to the nursing station): from 5:20 a.m. to the time that departure flight check-in
procedure ends daily
6. The NIA service counters at the Shuitou Port that belongs to Kinmen Domestic Commercial Harbor: service times may vary depending on the vessel schedules.
7. 1F, North Tower, Joint Central Government Office Building, Bureau of Consular Affairs, Ministry of Foreign Affairs, R.O.C. (Taiwan): from 9 a.m. to 5 p.m., Monday to Friday

Related Instructions
1. To enroll, you will be required by the NIA officer to present a valid passport and have your photo and index fingerprints taken by the NIA at an enrollment counter in Taiwan.
2. Re-enrollment is required if you renew/replace your passport or R.O.C. (Taiwan) Resident Certificate.
3. If you have any questions concerning the enrollment and the use of the e-Gate, please do not hesitate to contact us:
(1)Taipei Songshan Airport:+886-2-25475547,25474161
(2)Taoyuan International Airport:+886-3-3985010 ext.2188,2278
(3)Taichung International Airport: +886-4-26155028
(4)Kaohsiung International Airport:+886-8017311 ext.81,82,83
(5)Shuitou Port that belongs to Kinmen Domestic Commercial Harbor.:+886-82-312131
(6)Taipei City Service Center: +886-2-23889393 ext.2131

For more information, please visit the website below:
http://www.immigration.gov.tw/np.asp?ctNode=36090&mp=1
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